FAQs

  • Our treats are crafted from healthy, homemade, all-natural ingredients. We prioritize quality to ensure your pets receive nutritious and delicious snacks. Check our product page for full details.

  • We understand the importance of catering to pets with specific dietary needs. Please refer to our product descriptions for detailed ingredient lists, and consult your veterinarian to ensure suitability for your pet's diet.

  • To maintain freshness, store our treats in a cool, dry place, away from direct sunlight. For optimal quality, treats can be stored in airtight containers and the horse cookies can be frozen for up to 3 months in an appropriate container.

  • Currently, we focus on serving our local community. For specific shipping inquiries, please contact us directly.

  • Absolutely!! And we can attest to the fact that they really are delicious. No hidden nasties, nothing you wouldn’t normally eat yourself - and in yummy flavour combinations. If it’s good enough for you, it should be good enough for them!

  • Our commitment to the environment is reflected in our 100% compostable packaging, including the labels, aligning with our goal to be good for pets, people, and the planet.

  • Orders can be placed through our online store. Simply select your desired products and follow the checkout process.

  • We accept various payment methods to accommodate our customers. Please refer to our checkout page for the most up-to-date options.

  • Once your order is processed, you will receive a confirmation email with tracking details. If you have any questions, feel free to contact us.

  • We appreciate your interest in bulk or custom orders. Please reach out to us directly to discuss your specific needs if you don’t find what you’re looking for on our store page.

  • Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, please contact us, and we will address your concerns promptly.

  • You can reach us through the contact form on our website or via our social media channels. We are here to assist you with any inquiries.